Shipping policy
Shipping Policy – Altafit
Last Updated: 18 June 2026
Altafit is a brand
Email: support@altafit.in
This Shipping Policy outlines how we process, ship, and deliver your orders placed on our website.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
If there is a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email.
2. Shipping Time
Once dispatched, estimated delivery time is:
- Metro Cities: 3–7 business days
- Non-Metro & Remote Areas: 5–10 business days
Delivery timelines may vary depending on location, courier partner, and external factors.
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
We may offer free shipping on select products or during promotional campaigns.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can use this tracking ID to monitor your shipment in real-time on the courier partner’s website.
5. Delivery Delays
While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Courier partner delays
- Festive seasons or high order volumes
- Remote delivery locations
Altafit is not responsible for delays caused by courier companies or unavoidable circumstances.
6. Incorrect Address
Please ensure that your shipping address is complete and accurate.
We are not responsible for:
- Delays
- Lost shipments
- Additional charges
caused due to incorrect or incomplete address provided by the customer.
7. Undelivered Packages
If a package is returned to us due to:
- Failed delivery attempts
- Incorrect address
- Unavailability of customer
We will contact you for reshipping. Additional shipping charges may apply.
8. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Share unboxing video and images as proof
- Email us at support@altafit.in
We will review the case and provide a suitable resolution (replacement or refund if applicable).
9. International Shipping
Currently, Altafit only ships within India.
We do not offer international shipping at this time.
10. Contact Us
For any shipping-related queries, feel free to contact: